We are hospitality industry experts and designers of world-class service
Why Work With Us?
- We bring over 25 years experience in solving challenges for major international brands in the hotel and cruise industry.
- We have extensive experience in standardizing diverse global operations.
- We have a unique understanding of cultural differences in major recruitment markets for the hospitality industry. This helps us create customized service programs that speak to each of these cultures.
- We’re dynamic and results driven with an emphasis on maximizing the guest experience and ensuring operational standards are executed consistently.
- We always deliver on our promises.
“It is a rare quality to find a company with such strong operational skills, who are still able to
work so well with people.”
Darragh leads the team with over 25 years of international experience in the luxury arena of world-leading hotel and cruise corporations.
He grew up in a family owned hotel business in his native Ireland (don’t let the lack of an Irish accent fool you) and studied Hotel Management and International Business Studies before applying his skills internationally.
His strong combined base of business acumen and technical expertise enable him to be particularly effective in developing and implementing innovative solutions to complex business challenges. His drive, professionalism and attention to detail inspire the team to consistently exceed expectations.
He has held senior operations and corporate leadership positions with brands such as The Ritz-Carlton Hotel Company, Royal Caribbean Cruises Ltd. and Sheraton Hotels.